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LOCOVO / WEBSITE INFORMATION

Terms & Conditions

These terms describe the use of the Locovo informational website. If you have a question, contact us before placing an order or submitting an apartment enquiry.

Website purpose

This website explains Locovo, its apartment-focused delivery model and ways to contact Locovo. It does not provide online shopping, a cart, checkout, online payment processing or order tracking.

WhatsApp ordering

Orders are accepted by phone, private WhatsApp message or through the Locovo WhatsApp Community. Product availability, prices, quantities, service area and delivery details must be confirmed with Locovo through WhatsApp. Browsing this website or opening a WhatsApp message does not create an order.

Service hours and delivery timing

Locovo’s stated service hours are 9 AM–7 PM daily. Delivery timing is an operational estimate and is confirmed when you order. Availability, location, demand, access to your apartment, weather and other delivery conditions can affect service. Confirm arrangements with Locovo when ordering.

Payment on receiving

Customers pay when their order arrives, using cash or an online method agreed with Locovo. The website does not collect payment credentials or process payments. Confirm the amount and payment method directly with Locovo.

Apartment requests

The apartment form prepares a WhatsApp enquiry addressed to Locovo. You review and send it yourself. An enquiry does not guarantee that Locovo can launch in your apartment or create a commitment by either party. Feasibility and arrangements must be discussed with Locovo.

Information submitted by users

Provide accurate information and only share details you are entitled to share. Do not submit another person’s private information without permission. The number of flats should be a positive whole number. Our Privacy Policy explains how enquiry information is handled.

Acceptable use

Do not use the website or contact channels for unlawful activity, harassment, impersonation, misleading enquiries or attempts to disrupt the website. Do not introduce malicious code or attempt unauthorised access.

Intellectual property and images

The Locovo branding and website content are owned by Locovo or used with permission. Do not use them in a way that suggests an unauthorised association with Locovo. People, city and delivery visuals are illustrative and do not document actual customers, employees, offices or deliveries.

Third-party services

WhatsApp and the hosting platform are third-party services with their own terms and privacy practices. Their availability and operation are outside Locovo’s control. Opening an external link does not mean the website itself accepts orders or payments.

Service and website limitations

Locovo serves apartments and neighbourhoods where operationally feasible. Products and services described on the website may not be available in every area or at all times. The website may be interrupted or updated. Please ask Locovo to confirm the information relevant to your order.

Changes

We may change website content, service information and these terms as Locovo develops. The date above identifies the current version. Confirm order-specific details directly with Locovo.

Contact

Phone / WhatsApp +91 7003868208
Contact Locovo on WhatsApp

First-order offer

Locovo offers 10% off your first order. The discount and final payable total are confirmed before you approve your order.

Freshness promise

If an item delivered is rotten or spoiled, contact Locovo on +91 70038 68208. Locovo will provide a full refund for the affected items plus fresh replacements delivered free of charge.